Terms of Use
Last updated: 12 July 2026
1. About these terms
These Terms of Use govern your access to and use of bestar.com.au and any purchase you make from it. The website is operated by HYGGO PTY LTD (“Bestar”, “we”, “us”). By using this site or placing an order, you agree to these terms. Please read them carefully.
2. Eligibility & accounts
You must be at least 18 years old and able to form a legally binding contract to purchase from us. If you create an account, you are responsible for keeping your login details secure and for activity under your account.
3. Orders & acceptance
Your order is an offer to buy. A contract is formed only when we accept and dispatch your order. We reserve the right to decline or cancel an order (for example, where an item is out of stock or a pricing error has occurred), in which case we will notify you and refund any payment in full.
4. Pricing & errors
Prices are in Australian Dollars and include GST where applicable. Shipping is calculated and shown at checkout. While we take care to display accurate prices and information, errors may occur; if we discover an error affecting your order, we will contact you with the option to proceed at the correct price or cancel for a full refund.
5. Payment
Payment is due in full at checkout via one of our accepted payment methods. All transactions are processed securely by our payment partners.
6. Shipping, returns & refunds
Delivery is covered by our Shipping & Delivery policy and returns by our Returns & Refunds policy, which form part of these terms.
7. Product information
We aim to describe products accurately, but images and descriptions are for guidance and colours may vary slightly between screens. Products are subject to availability.
8. Intellectual property
All content on this site — including text, images, logos and design — is owned by or licensed to HYGGO PTY LTD and may not be copied or used without our permission.
9. Acceptable use
You agree not to misuse the site, including attempting to gain unauthorised access, interfering with its operation, or using it for any unlawful purpose.
10. Consumer guarantees & liability
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability is limited to the resupply of the goods or the cost of resupply, and we are not liable for indirect or consequential loss.
11. Governing law
These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts.
12. Changes & contact
We may update these terms from time to time; the current version will always appear here. Questions? Email [email protected].