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Payment Methods

At Bestar.com.au, we want every customer to enjoy a simple, secure, and flexible checkout experience. That is why we provide multiple payment options, ensuring that you can choose the method that best suits your needs. As a business operated by HYGGO PTY LTD (ABN 26680569653), we comply with Australian eCommerce regulations and consumer protections, offering peace of mind with every purchase.

Accepted Payment Methods

We currently accept the following secure payment options:

  • Visa – Pay securely using your Visa debit or credit card.
  • MasterCard – Accepted worldwide, offering fast and safe payments.
  • PayPal – A trusted global payment platform for added buyer protection.
  • Afterpay – Shop now and pay later in four equal, interest-free instalments.
  • Klarna – Flexible payment solutions including Pay Later and Pay in 4 options.

All transactions are processed securely, and your payment details are never stored on our servers.

Credit & Debit Card Payments

Visa and MasterCard are among the most widely used payment methods in Australia. When you choose to pay with your credit or debit card:

  • Your card will be authorised and charged securely through our payment gateway.
  • We use encryption technology to protect your personal and financial details.
  • You may be asked to complete an additional authentication step (such as 3D Secure) to confirm your identity and reduce fraud risk.

Payments made via Visa or MasterCard are processed instantly, allowing us to prepare your order for dispatch quickly.

PayPal

We accept PayPal as a payment option for customers who prefer additional buyer protection. With PayPal, you can pay directly from your PayPal balance, linked bank account, or credit/debit card without sharing financial details directly with Bestar.com.au. Benefits include:

  • PayPal Buyer Protection – eligible purchases are covered for refunds if items do not arrive or are significantly different from the description.
  • Secure and encrypted transactions.
  • Quick checkout experience using your PayPal account login.

Afterpay

Afterpay allows you to shop now and pay later in four equal, interest-free instalments. This flexible payment option is popular in Australia because it provides financial convenience without additional costs when payments are made on time. Features include:

  • No interest or hidden fees.
  • Payments spread across four equal fortnightly instalments.
  • Instant approval at checkout for eligible customers.

Using Afterpay requires an Australian residential address, a debit or credit card, and meeting Afterpay’s approval criteria. If a payment is missed, Afterpay may charge a late fee according to their terms.

Klarna

Klarna is another flexible payment solution offered at Bestar.com.au. With Klarna, you can choose from multiple payment options:

  • Pay in 4: Split your purchase into four equal payments over six weeks, interest-free.
  • Pay Later: Buy today and pay within 30 days, giving you more time to manage your budget.
  • Pay Now: Make a one-time, secure payment with your debit or credit card.

Klarna makes shopping more flexible while ensuring security and buyer protection. Customers must meet Klarna’s eligibility requirements to use this service.

Security & Fraud Protection

At Bestar.com.au, we take online security seriously. All transactions are processed through secure, PCI-compliant payment gateways. We use SSL encryption to ensure that sensitive information such as credit card details cannot be intercepted or accessed by third parties. Additional measures include:

  • Fraud prevention monitoring to detect suspicious transactions.
  • Multi-factor authentication (e.g., 3D Secure) for added security during checkout.
  • No storage of payment information on our servers, reducing data risk.

GST & Pricing

All prices displayed on Bestar.com.au are inclusive of Goods and Services Tax (GST), in compliance with Australian taxation laws. The final order amount, including shipping fees, will be shown clearly before you confirm your purchase.

Refunds for Payments

Refunds are issued to the original payment method used at checkout. For example:

  • If you paid by Visa or MasterCard, your refund will be credited back to your card.
  • If you paid via PayPal, the refund will return to your PayPal account.
  • If you used Afterpay or Klarna, the refund will be applied through their system, and your repayment schedule will be updated accordingly.

Refunds typically take 5–7 business days to process after approval, depending on your bank or payment provider.

Failed or Declined Payments

If your payment fails or is declined, please check:

  • That your card details are correct.
  • That you have sufficient funds available.
  • That your bank has not blocked the transaction for security reasons.

If issues persist, you may try an alternative payment method or contact our customer support team for assistance.

Customer Rights & Australian Consumer Law

As an Australian registered company (ABN 26680569653), Bestar.com.au complies fully with Australian Consumer Law. This means that your rights are protected when making payments, and you are entitled to refunds, repairs, or replacements for faulty or misrepresented products.

How to Contact Us

If you have any questions about payments, billing, or refunds, please contact us:

Final Note

At Bestar.com.au, we want every customer to enjoy a seamless shopping experience. With multiple payment methods including Visa, MasterCard, PayPal, Afterpay, and Klarna, you can shop with flexibility and confidence. All transactions are protected by industry-leading security standards, ensuring that your data and money are always safe. Thank you for choosing Bestar.com.au for your furniture and home essentials.