Intellectual Property Policy

This Intellectual Property (IP) Policy outlines how Bestar.com.au, operated by HYGGO PTY LTD (ABN 26680569653), protects and respects intellectual property rights. By accessing or purchasing from our website (www.bestar.com.au), you agree to comply with this policy. We are committed to safeguarding the intellectual property of creators, brands, and our own company while providing a secure and fair shopping environment.

1. Ownership of Content

All content on Bestar.com.au is the property of HYGGO PTY LTD unless otherwise specified. This includes but is not limited to:

• Product descriptions, specifications, and guides.
• Logos, trademarks, and brand names.
• Website design, layout, and structure.
• Images, graphics, and promotional banners.
• Text, blog posts, and marketing content.

Such content is protected under Australian copyright law, trademark law, and international intellectual property treaties.

2. Copyright

All original works published on Bestar.com.au are protected under the Copyright Act 1968 (Cth). Users may not reproduce, distribute, modify, or use any copyrighted content without prior written permission from HYGGO PTY LTD.

Permitted use includes:

• Printing a copy of your order confirmation for personal records.
• Sharing product links via social media for non-commercial purposes.

Prohibited use includes:

• Copying product descriptions or photos for resale on another website.
• Reproducing website content for commercial gain without authorisation.

3. Trademarks

All trademarks, service marks, and logos displayed on Bestar.com.au are the property of HYGGO PTY LTD or their respective owners. These marks may not be used without prior written consent. Misuse of trademarks may result in legal action under the Trade Marks Act 1995 (Cth).

4. Patents & Designs

Some products sold on Bestar.com.au may be subject to patents, registered designs, or other intellectual property protections owned by suppliers or manufacturers. We respect these rights and expect our customers to do the same.

5. User-Generated Content (UGC)

If customers submit reviews, images, or comments (“UGC”) to Bestar.com.au, you grant HYGGO PTY LTD a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display such content for marketing and promotional purposes. You confirm that:

• You own or control the rights to the content submitted.
• Your content does not infringe the IP rights of third parties.
• Your content is not defamatory, obscene, or unlawful.

6. Infringement Complaints

We take intellectual property rights seriously. If you believe that content or products on Bestar.com.au infringe your IP rights, please contact us at [email protected] with the following details:

• Your full name and contact details.
• Proof of ownership of the intellectual property (e.g., trademark registration, copyright certificate).
• A clear description of the infringing material.
• URLs or screenshots showing the material in question.

We will review all valid complaints promptly and take appropriate action, which may include removing the content, suspending sales, or contacting the supplier.

7. Counter-Notice Procedure

If your content or product is removed due to an infringement complaint and you believe this was a mistake, you may file a counter-notice. Your counter-notice should include:

• Your name and contact details.
• An explanation of why the content does not infringe the reported IP rights.
• Any supporting documentation.

We will review the counter-notice and, if valid, restore the content or product listing.

8. Third-Party Intellectual Property

Bestar.com.au may feature products supplied by third-party vendors. We expect all vendors to comply with intellectual property laws. If a vendor is found to be selling counterfeit or infringing products, their listings may be removed, and further action may be taken.

9. Customer Responsibilities

By using Bestar.com.au, you agree not to:

• Upload or share content that violates IP rights.
• Sell counterfeit or unauthorised goods through our platform.
• Misuse our trademarks or brand assets.

10. Enforcement

HYGGO PTY LTD reserves the right to take enforcement actions, including:

• Removing or disabling access to infringing content.
• Suspending or terminating user accounts involved in IP violations.
• Pursuing legal remedies under applicable laws.

11. International Considerations

As Bestar.com.au is accessible worldwide, intellectual property laws may vary across jurisdictions. While we operate under Australian law, we also strive to respect international treaties such as the Berne Convention and the Paris Convention for the Protection of Industrial Property.

12. Updates to This Policy

We may update this Intellectual Property Policy from time to time to reflect changes in law, business practices, or industry standards. The latest version will always be available at bestar.com.au/intellectual-property-policy.

13. Contact Us

If you have questions or concerns regarding intellectual property matters on Bestar.com.au, please contact us:

• Email: [email protected]
• Company: HYGGO PTY LTD
• ABN: 26680569653
• Business Hours: Monday – Friday, 9 AM to 5 PM (AEST)

Final Note

Bestar.com.au is committed to respecting and protecting intellectual property rights. We expect the same from our customers and partners. By enforcing strong IP protections, we ensure a safe, fair, and trustworthy shopping environment for all.